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Our support team is here to help with any questions or issues you may encounter while using the Gateway. Whether you need technical assistance, have account-related inquiries, or want guidance on using specific features, we’re here to assist you.

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When to Contact Support

If you’re new to the Gateway, we recommend reviewing the Onboarding Checklist first. If you still have questions, contact us for personalized help.
For API errors, payment processing issues, or plugin installation problems, please reach out to our support team. You can also check our FAQs & Troubleshooting for quick solutions.
For inquiries related to billing, account upgrades, or changes, contact support, and we’ll guide you through the necessary steps.

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How to Reach Us

Email Support

For detailed inquiries or when you need to share documentation, please email us at support@paymentoptions.com. We aim to respond within 1-2 business days.

Live Chat

Use the AI Chatbot available in the search bar for instant answers to common questions. For real-time support with a representative, our live chat is available during business hours.
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