Contact Support
Reach out to our support team for assistance with Gateway-related issues or questions.
Our support team is here to help with any questions or issues you may encounter while using the Gateway. Whether you need technical assistance, have account-related inquiries, or want guidance on using specific features, we’re here to assist you.
When to Contact Support
Account Setup & Onboarding
Account Setup & Onboarding
If you’re new to the Gateway, we recommend reviewing the Onboarding Checklist first. If you still have questions, contact us for personalized help.
Technical Issues & Troubleshooting
Technical Issues & Troubleshooting
For API errors, payment processing issues, or plugin installation problems, please reach out to our support team. You can also check our FAQs & Troubleshooting for quick solutions.
Billing & Account Management
Billing & Account Management
For inquiries related to billing, account upgrades, or changes, contact support, and we’ll guide you through the necessary steps.
How to Reach Us
Email Support
For detailed inquiries or when you need to share documentation, please email us at support@paymentoptions.com. We aim to respond within 1-2 business days.
Live Chat
Use the AI Chatbot available in the search bar for instant answers to common questions. For real-time support with a representative, our live chat is available during business hours.