Our integrated AI Chatbot is designed to provide real-time assistance and quick answers to your questions while navigating the Gateway documentation. Powered by advanced AI technology, this tool helps you find relevant information, troubleshooting tips, and usage instructions without having to search manually.

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Why Use the AI Chatbot?

  • Instant Answers: Receive quick responses to common questions, helping you save time and stay focused.
  • Search Documentation: The chatbot is directly integrated with our documentation, making it easy to pull up guides, API references, and troubleshooting articles.
  • 24/7 Assistance: Access the AI chatbot anytime for around-the-clock support, without waiting for a support representative.
  • Troubleshooting Help: Get suggestions for resolving common issues as you work through different aspects of the Gateway.

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How to Access the AI Chatbot

To start using the AI chatbot:
  1. Use the Search Bar: At the top of any page in our documentation, enter your question or keyword into the search bar.
  2. Instant Suggestions: As you type, the AI chatbot will provide suggested articles and answers, helping you find relevant information faster.
  3. Explore Results: Click on a suggestion or press Enter to view detailed responses and related documentation that address your query.
The AI Chatbot is designed for informational and troubleshooting assistance. For more complex issues or account-specific help, please contact our support team.

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Tips for Effective Use

  • Be Specific: For the best results, ask specific questions (e.g., “How do I set up a Subscription product?” rather than “Setup help”).
  • Explore Suggestions: The chatbot often provides links to relevant documentation. Click these links to explore the full guides.
  • Try Multiple Queries: If the first response isn’t helpful, try rephrasing your question or breaking it into smaller parts.

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What Can the AI Chatbot Help With?

Guides & Tutorials

Find guides on using Gateway features, setting up products, and navigating your account.

API Documentation

Access API references, endpoint details, and authentication methods directly within the chat.

Troubleshooting

Get solutions to common issues, including payment errors, account access, and integration challenges.

Best Practices

Discover tips and best practices for maximizing the functionality of the Gateway.

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Need Further Assistance?

Contact Support

For complex or account-specific issues, please reach out to our support team. Our team is ready to assist with any questions the AI chatbot can’t address.