Understanding Entity Level and Product Level
Entity Level
Entity-level rules apply to the merchant’s operational region or country. These settings enforce restrictions and policies specific to geographical areas.
Example: Blocking transactions originating from certain card countries or IP addresses based on merchant location.
Example: Blocking transactions originating from certain card countries or IP addresses based on merchant location.
Product Level
Product-level rules are specific to individual products or services within the gateway, like “Pay by Link” or “Subscription.” These manage behaviors and restrictions tied to each product.
Example: Setting refund velocity limits or transaction thresholds for a specific product.
Example: Setting refund velocity limits or transaction thresholds for a specific product.
| Error Code | Response Code | Applied Level | Risk Rule | Error Message |
|---|---|---|---|---|
| ERR3001 | -8000 | Entity Level | Blacklist | Transaction is restricted |
| ERR3002 | -8001 | Entity Level | IP Address | Transaction is restricted |
| ERR3003 | -8002 | Entity Level | BIN Blocking | Transaction is restricted |
| ERR3004 | -8003 | Entity Level | PAN Blocking | Transaction is restricted |
| ERR3005 | -8004 | Entity Level | Blacklist | Transaction is restricted |
| ERR3006 | -8005 | Product Level | Threshold Amount | Amount is outside the allowed range |
| ERR3007 | -8007 | Product Level | IP Address | Transaction is restricted |
| ERR3008 | -8008 | Product Level | PAN Limit | Transaction is restricted |
| ERR3009 | -8009 / -8013 | Product Level | PAN Limit | Risk rule decline |
| ERR3010 | -8010 | Product Level | PAN Limit | Risk rule decline |
| ERR3011 | -8011 | Product Level | PAN Limit | Risk rule decline |
| ERR3012 | -8012 | Product Level | IP Limit | Risk rule decline |
| ERR3013 | -8013 | Product Level | IP Limit | Risk rule decline |
| ERR3014 | -8014 | Product Level | IP Limit | Risk rule decline |
| ERR3015 | -8015 | Product Level | IP Limit | Risk rule decline |
| ERR3016 | -8006 | Product Level | Threshold Amount | Amount is outside the allowed range |
| ERR3017 | -8017 | Product Level | IP Address | Transaction is restricted |
| ERR3018 | -8018 | Product Level | BIN | Transaction is restricted |
| ERR3019 | -8019 | Product Level | Refund Limit | Insufficient refund balance |
| ERR3020 | -8020 | Product Level | Refund Volume | Insufficient refund balance |
| VAL0035 | -1 | Product Level | Invalid card holder name. | |
| ERR0204 | -1 | Product Level | Refund Volume | Insufficient refund balance |
Additional Resources
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