> ## Documentation Index
> Fetch the complete documentation index at: https://docs.paymentoptions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Reach out to our support team for assistance with Gateway-related issues or questions.

Our support team is here to help with any questions or issues you may encounter while using the Gateway. Whether you need technical assistance, have account-related inquiries, or want guidance on using specific features, we’re here to assist you.

## **When to Contact Support**

<Accordion title="Account Setup & Onboarding">
  If you’re new to the Gateway, we recommend reviewing the [Onboarding Checklist](/documentation/checklist) first. If you still have questions, contact us for personalized help.
</Accordion>

<Accordion title="Technical Issues & Troubleshooting">
  For API errors, payment processing issues, or plugin installation problems, please reach out to our support team. You can also check our [FAQs & Troubleshooting](./faqs) for quick solutions.
</Accordion>

<Accordion title="Billing & Account Management">
  For inquiries related to billing, account upgrades, or changes, contact support, and we’ll guide you through the necessary steps.
</Accordion>

## **How to Reach Us**

<CardGroup>
  <Card title="Email Support" icon="envelope">
    For detailed inquiries or when you need to share documentation, please email us at **[support@paymentoptions.com](mailto:support@paymentoptions.com)**. We aim to respond within 1-2 business days.
  </Card>

  <Card title="Live Chat" icon="comments">
    Use the **AI Chatbot** available in the search bar for instant answers to common questions. For real-time support with a representative, our live chat is available during business hours.
  </Card>
</CardGroup>